Quality & Liability
- TOP
- Sustainability
- Social
- Quality & Liability
Product responsibility
and quality assurance
As described in our motto, "Generate trust and prosperity through quality" and "Provide products that fully satisfy our customers," we work on quality assurance to provide our customers with better products by setting "control/criteria not to occur defects."
Basic policy for quality assurance activity
We have defined a quality policy based on the Musashi Philosophy.
To keep providing products that satisfy customer needs, we are promoting the continuous improvement in quality and duties.
Aiming to be an essential company whose existence is needed, we are proceeding the creation of "Musashi means quality" by understanding rules, which is the basic of quality, and by doing what is right continuously.
Quality Policy
We accurately understand needs of our customers worldwide, build a progressive corporate structure, and provide top level products that contribute to the realization of a sustainable society from Quality, Cost, Delivery, Morale, Safety, and Environment perspectives.
Quality Management System, Preventive Action, and Constitution Improvement
Quality Management System
Establishing quality management based on the IATF16949 requirements, we have a system to provide products which satisfy customer quality requirements. Our production sites in the world are also promoting the establishment of a quality management system to meet the IATF16949 standards to build an integrated quality management system in the group.
Quality Assurance for New Model Launch (M-FLO)
We adopt M-FLO, a management flow for new model development/ launch in all production sites. In accordance with the M-FLO, we carry out council for evaluation/judgment on quality, production capability, and cost in each phase from planning to mass production. Particularly, quality is evaluated and judged in each phase to make sure preventive action against quality defects is studied fully for preventing the recurrence of defects.
Quality Assurance for New Model Launch (M-FLO)
QCD Constitution Improvement Activity (M-QCD)
For a stronger "Monozukuri" or manufacturing, we are working on improving the corporate constitution for the higher levelling of our strengths by examining a quality/production system and process control from a common and objective perspective and by strengthening potential weaknesses.
QCD Constitution Improvement Activity (M-QCD)
Quality Training
The Company provides the employees with quality training programs according to their internal qualification and duties. Since 2019 TQM training has been provided for all administrators and supervisors to strengthen human development and circle activities.
The associates not only of Quality but also of other sections throughout the Company are supported for the Quality Control (QC) exam. The number of the qualified has been increasing every year. We will establish our original quality examination system and promote the development of quality human resources at a global level.
Annual training plans
- IATF Training
Understanding of standards, internal auditor training, core tools - Quality control training
- ・TQM training
- ・Junior Course
- ・Foreman Course
- QC Circle activity training for promoters and leaders
- Quality training for new members basics of quality, practice of measurement instruments
Global MM Circle (QC Circle) Activities
The Group has 391 circles (3,343 members) working on the improvement for the purpose of creating, expanding, and succeeding small-group activities as well as making a more lively and stronger workplace and corporate constitution. Outcomes of their activities are highly acclaimed in conventions held by our customers in the various countries.
The "MM Circle World Convention" is organized every year to invite representative circle members from all over the world to Japan. Not only sharing kaizen know-how between attendees, but also exchanging with global associates makes the Group more cohesive and contributes to improve the competing power.
